1. Our terms and conditions
You should read these terms and conditions carefully before using this website (‘the Site’). By accessing or using the Site, you agree to be bound by these terms and conditions and our Privacy policy (click here to view the Privacy policy). No proposed changes to these terms and conditions are valid or have any effect. If you do not agree with or accept any of these terms and conditions, you should cease using the Site immediately.
Please note that no sale of products or services takes place on this website. Any agreement to provide legal services will be governed by separate terms and conditions in addition to these Terms and will be provided to you separately.
2. General
Hyland Legal is the trading name of Hyland Legal Limited. Hyland Legal is a limited company registered in England under number 08917108, registered office 76 St George’s Road, Bolton, Greater Manchester, BL1 2DD, and is regulated by the Solicitors Regulation Authority (SRA)—SRA number 612877.
A list of the directors is available for inspection at our registered office.
We maintain professional indemnity insurance in accordance with our regulatory obligations as imposed by the SRA. Details of our professional indemnity insurance are available for inspection at our offices and/or on request.
3. Availability and conditions of use
The Site is made available to you by us. While we make every effort to ensure that the Site is available, we do not represent, warrant or guarantee in any way the Site’s continued availability at all times or uninterrupted use by you of the Site. We reserve the right to suspend or cease the operation of the Site from time to time at our sole discretion.
As a condition of your use of the Site, you agree:
- not to use the Site for any purpose that is unlawful under applicable law, or prohibited by these terms and conditions; and
- not to defame, disparage any body or in a manner which is obscene, derogatory or offensive; and
- to be responsible for ensuring that your use of the Site is consistent with all applicable laws and regulations.
We reserve the right to prevent or suspend your access to the Site if you do not comply with any part of these terms and conditions or any applicable law.
4. Ownership, use and intellectual property rights
The Site and all content within the Site is owned and operated by us and/or our licensors. We and our licensors reserve all rights.
The Site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, revise, perform, reproduce, publish, license, deep-link, create derivative works from, transfer, or sell any information or content obtained from the Site unless expressly authorised by us.
Any intellectual property rights (including without limitation all patents, copyright, database rights and trademarks (whether registered or unregistered)) subsisting in any content or material on the Site belong to us and/or our licensors. All rights are reserved for the benefit of ourselves and/or our licensors. Nothing in these terms and conditions grants you any rights in the Site or the content within the Site.
5. Disclaimers
While we use reasonable efforts to include accurate and up-to-date information on the Site, we do not represent, warrant or promise (whether express or implied) that any information is or remains accurate, complete and up to date, or fit or suitable for any purpose. Any reliance you place on the information on the Site is at your own risk.
Nothing in these terms and conditions shall operate to prejudice any mandatory statutory requirement or your statutory rights.
Content on the Site is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites which may be of interest. It does not constitute technical, financial, legal advice or any other type of advice and should not be relied on for any purposes.
Users of this website should seek appropriate legal advice before applying any information in this document to any facts and circumstances, before taking or refraining from legal action or before taking a decision on any issue. Specific legal questions should be addressed to us by completing the enquiry form on our contact us page on the Site.
6. Hyperlinks and third party sites
The Site may contain hyperlinks or references to external third party websites. Any such hyperlinks or reference is provided for your convenience only. We have no control over third party websites and accept no responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not constitute an endorsement of such third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
7. Email notice
Email messages sent from users of Hyland Legal’s email include a hyperlink to this web page. This section of this web page governs the terms and conditions on which each email is sent.
Unless an email is clearly personal (in which circumstance we accept no liability for its contents) the sender has sent each email on behalf of Hyland Legal. When addressed to our clients, any opinions or advice contained in any email and any attachments are subject to the governing client engagement letter, our terms of business and/or related communications.
Each email and its attachments (if any) is confidential and is intended for the named recipient(s) only. It may contain information that is covered by legal, professional or other privilege. If an email has come to you in error you must take no action based on it. Any unauthorised review, retransmission, dissemination or other use of, or taking of any action in reliance upon information contained in such an email by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient of an email please delete it and notify the sender immediately.
We do not accept service of court proceedings or any other formal notices by email unless previously and specifically agreed by us in writing.
We do not assure, warrant or guarantee the technical integrity of any communication. Please note that when sending an email to us, it may be intercepted and/or read by an authorised member of staff. Please note that email is not a completely secure communications medium. We advise that you understand and observe this lack of security when emailing us. Although we have taken steps to ensure that any emails sent are free from any virus, we advise that in keeping with good computing practice the recipient should ensure they are actually virus free. Hyland Legal accepts no liability for any viruses attached to this email.
Hyland Legal does not accept any responsibility or liability for malicious or fraudulent emails purportedly coming from us and it is the recipients responsibility to ensure that any emails received (or purportedly received) from our firm are genuine before relying on anything contained in them.
8. Equality and diversity
We are committed to promoting equality and diversity in all our dealings with clients, third parties and employees. Please contact us if you would like a copy of our Equality and Diversity policy.
9. Warranties and limitation of liability
You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis. Consequently we make no representations, warranties, conditions or other terms (whether express or implied) in relation to the provision of the Site, including without limitation as to completeness, accuracy and currency or any content and information on the Site, or as to satisfactory quality, or fitness for particular purpose.
To the maximum extent permitted by applicable law, we exclude all liability (whether arising in contract, tort, breach of statutory duty or otherwise) which we may otherwise have to you as a result of:
- any error or inaccuracies in any information or material within or relating to the Site;
- the unavailability of the Site for whatsoever reason; and
- any representation or statement made on the Site.
Under no circumstances shall we be liable to you for any loss or damage suffered (including without limitation direct or indirect losses) arising from your use of, or reliance on, the Site.
We do not exclude or limit our liability for death or personal injury arising from our negligence, for any fraudulent misrepresentation made by us on the Site or for any other statutory rights which are not capable of being excluded.
10. Indemnity
If you are in breach of any of these terms and conditions, you agree to indemnify and hold us harmless in respect of any costs, expenses, claims, proceedings, actions, losses, damages or liabilities incurred by us in relation to or arising from such a breach.
11. General
We reserve the right to vary these terms and conditions from time to time without notifying you. By continuing to use and access the Site you agree to be bound by any variation made by us. It is your responsibility to check these terms and conditions from time to time to verify such variations.
These terms and conditions contain the entire understanding and agreement between us and you in relation to your use of the Site and supersedes and replaces any representation, statement or other communication (whether written or otherwise) made by you or us which is not contained herein.
Should any part of these terms and conditions for any reason be declared invalid or unenforceable by a court of a competent jurisdiction, it shall be deemed to be deleted without affecting the remaining provisions.
These terms and conditions are governed and construed in accordance with the laws of England and Wales and you consent to the exclusive jurisdiction of the courts of England.
12. Complaints
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, then you can read our full complaints procedure in the engagement letter and terms of business that we will have provided to you. Making a complaint will not affect how we handle your case.
What to do if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
- Within six months of receiving our final response to your complaint
and
- No more than one year from the date of the act or omission being complained about; or
- No more than one year from the date when you should reasonably have known there was cause for complaint.
For more information contact the Legal Ombudsman
Contact details
Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9.00 to 17.00.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6167, Slough, SL1 0EH
What to do if you are unhappy with our behaviour
The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.